Hotel Front Desk AI – 24/7 Reservation Call Automation
Never miss a reservation call again. 24/7 AI-powered front desk handles bookings, answers questions, and manages guest inquiries automatically.
Stop Missing Reservation Calls
Hotels lose bookings when front desk calls go unanswered during peak hours or after hours. Our AI front desk ensures every reservation inquiry is captured and booked, even when your staff is busy with check-ins.
Complete Hotel Management Features
Everything you need to manage reservations and guest inquiries
Reservation Booking
Automatically book room reservations and sync with your calendar or PMS. Real-time availability prevents overbookings.
Guest Services
Handle guest inquiries about amenities, services, local attractions, and special requests. Transfer to staff when needed.
Multi-Language Support
Serve guests in 100+ languages. Perfect for hotels welcoming international travelers from diverse backgrounds.
Booking Confirmations
Send reservation confirmations and reminders automatically. Reduces no-shows and keeps guests informed.
Room Type Selection
Help guests choose room types based on preferences, occupancy, and availability. Handle special requests automatically.
Reservation History
Complete call logs and reservation history. Track guest interactions, preferences, and follow-up needs.
Why Hotels Choose Receptioner AI
Join hotels automating reservation management and guest services
24/7
Always Available
Capture reservations even when front desk is busy
100%
Booking Capture
Never miss a reservation call again
100+
Languages Supported
Serve international guests in their language
Never Miss a Reservation
Answer every booking inquiry, even when your front desk is busy with check-ins or after hours. Capture 100% of reservation requests.
Increase Occupancy
Capture more reservations and fill more rooms. Never lose a booking due to missed calls during peak hours.
Reduce Staff Costs
Handle routine reservations automatically, allowing your front desk staff to focus on in-person guest services and special requests.
Frequently Asked Questions
Everything you need to know about using AI receptionist for hotels
Can the AI check real-time room availability?
Yes! The AI integrates with your calendar or PMS to check real-time availability. It can confirm room availability, check-in/check-out dates, and prevent overbookings automatically.
Can it handle different room types and rates?
Absolutely! You can configure multiple room types (standard, deluxe, suite, etc.) with different rates. The AI will present options to guests based on availability and preferences, and can quote rates for different dates.
Can guests cancel or modify reservations?
Yes! Guests can cancel or modify reservations directly through the AI receptionist. The system automatically updates your calendar and sends confirmation messages. You'll receive notifications of any changes.
Does it integrate with hotel PMS systems?
Receptioner AI integrates seamlessly with Google Calendar and Microsoft Outlook, which can sync with most PMS systems. We also offer API access for direct integrations with specialized hotel management software.
Can it answer questions about hotel amenities and services?
The AI can answer questions about your hotel's amenities, services, location, parking, pet policies, and more. For complex requests, the AI will transfer the call to your front desk staff.
How long does setup take?
Setup typically takes less than 30 minutes. You'll connect your calendar, configure your room types and rates, set up business hours, and customize guest information. Our team provides free onboarding support to customize everything for your hotel.
Does it work for after-hours reservations?
Yes, Receptioner AI works 24/7. For after-hours calls, guests can book reservations, get information about your hotel, or leave messages. All reservations are captured and synced to your calendar or PMS.
Can it handle group bookings or special requests?
For group bookings or special requests (weddings, conferences, etc.), the AI can collect information and either transfer the call to your staff or schedule a consultation call to discuss details.
How much does it cost?
Pricing starts at €39/month for small hotels with up to 250 minutes of call time. We offer flexible plans that scale with your property size. All plans include calendar sync, multi-language support, and reservation management. View pricing plans.
Can we customize the AI's responses?
Absolutely! You can customize greetings, responses, and messaging to match your hotel's brand and tone. You can also add custom FAQs about your amenities, services, location, local attractions, and policies.
Ready to Never Miss a Reservation Again?
Join hotels using AI to improve reservation management and increase occupancy.